Terms & Conditions

Last Updated: July 2026

Welcome to NEMO SEA FOODS. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website and placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Products

  • We offer fresh seafood, dry fish, prawns, crabs, and other seafood products.
  • All products are subject to availability.
  • Product images are for illustration purposes only. Actual size, color, and appearance may vary.
  • Natural variations in weight, size, and texture are expected with seafood products.

3. Pricing

  • All prices displayed on the website are in Indian Rupees (₹).
  • Prices are subject to change without prior notice.
  • Applicable taxes and delivery charges will be shown during checkout.

4. Orders

  • Orders are confirmed only after successful payment or order confirmation.
  • We reserve the right to accept or cancel any order at our discretion.
  • If an item is unavailable, we will notify you and process a refund if payment has already been made.

5. Delivery

  • Delivery times are estimates and may vary depending on location, weather, traffic, or unforeseen circumstances.
  • Please ensure someone is available to receive the order at the delivery address.
  • Risk and responsibility for the products pass to the customer once the order has been delivered.

6. Cancellation

  • Orders may be cancelled only before they are processed or dispatched.
  • Once packed or shipped, orders cannot be cancelled due to the perishable nature of seafood.

7. Refund & Returns

Refunds and replacements are governed by our Refund & Return Policy. Due to the perishable nature of seafood, returns are generally not accepted except in cases of damaged, spoiled, or incorrect products.

8. Customer Responsibilities

  • Provide accurate delivery information and contact details.
  • Inspect the order immediately upon delivery.
  • Store seafood appropriately after delivery to maintain freshness.

9. Food Safety

Our seafood is handled with care and packaged to maintain freshness. Once delivered, proper storage and handling are the customer's responsibility.

10. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of NEMO SEA FOODS and may not be copied, reproduced, or used without written permission.

11. Limitation of Liability

NEMO SEA FOODS shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.

12. Privacy

Customer information is collected and used only for processing orders, improving our services, and communicating with customers. We do not sell or share your personal information with third parties except as required to fulfill your order or comply with legal obligations.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in India.

15. Contact Us

For any questions regarding these Terms & Conditions, please contact NEMO SEA FOODS through the contact details provided on our website.